JD Edwards EnterpriseOne Service Parts Planning
Do you need to manage a complex after sales service supply chain with its unique challenges? Do you like to improve part availability and customer satisfaction? Could you benefit from reduced investment in service parts inventory? Oracle® Service Parts Planning, a key component of Oracle’s comprehensive Service Management Solution, can transform your after sales service and support operations from a cost center to a key profit center and a source of strategic advantage.
Service organizations are becoming instrumental in achieving top line growth, profitability, and customer loyalty. Oracle Service Parts Planning enables you to effectively manage the challenges of a multi-echelon service supply chain. Using a single Service Planner Workbench, you can simultaneously analyze forecast and replenishment decisions, and release execution plans. Oracle Service Parts Planning also provides the statistics and optimization that service planners need to improve forecast accuracy and calculate optimal replenishment and redistribution for all service parts.